1. What is the return and refund policy for this gold necklace?
You can return this necklace within 21 days for a full refund, including GST/VAT, provided it’s in its original condition with all security tags intact. Damaged or engraved items cannot be returned.
2. Can I customize the stone or design?
Yes, customization options are available for the stone and design. Please contact us for more details on available options.
3. What is the warranty for this necklace?
PBL Jewellers offers a warranty covering manufacturing defects for a specific period. Contact customer service for warranty claims or repairs.
4. How do I care for the gold necklace with stones?
Avoid exposure to chemicals, moisture, and heat. Clean the necklace with a soft cloth and store it in a separate compartment to prevent scratches.
5. What are the delivery and shipping options?
Delivery times and costs vary based on your location. You’ll receive an estimated delivery time at checkout, and international shipping is available with applicable duties and taxes.
UK
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